We are a small creative studio specializing in handmade silver jewelry. Every piece is meticulously crafted by hand, using 925 sterling silver and natural gemstones. Our inspiration comes from nature, animals, and mythology, bringing unique stories to life in our jewelry.

While we use digital sketching during the initial design phase, most of the production process is entirely handmade. Some of our pieces feature dual materials, such as crystal-carved bodies or faces combined with silver, which adds to the complexity of our craftsmanship.

Due to the intricate nature of our work, custom orders typically take 2-4 weeks to complete, especially those requiring reproduction steps. However, we strive to keep 1-2 pieces in stock for most designs. If a product is not available, we will communicate with you about the estimated shipping time to ensure it meets your expectations.

📌 Every piece tells a story—crafted with patience, passion, and precision.

✈️ Worldwide Free & Express Shipping – We offer fast and secure shipping worldwide at no additional cost.

🕙 Processing Time – Orders are processed within 1-3 business days.

🕙 Customized items: Require 2-4 weeks for production before shipping.

📦 Delivery Time – Shipping takes 3-7 business days, depending on your location.

📌 How It Works

We offer two customization options—modifying an existing design or creating a fully custom piece. Whatever you choose, we are dedicated to bringing your vision to life.

📌 Note: All custom orders require full payment before production begins.

1️⃣ Submit a Customization Request

• Select an existing design and specify your desired modifications (size, gemstones, engraving, etc.).
• If you need a fully custom design, provide inspiration images or a detailed description, and our design team will evaluate your request.

2️⃣ Confirm Details & Get a Quote

• We will discuss the design with you and provide a final quote.
• Once confirmed, full payment is required before we begin crafting your piece.

3️⃣ Production & Estimated Delivery

• Custom orders typically take 2-4 weeks to complete, depending on design complexity.
• During production, we may reach out for final confirmations to ensure the perfect result.

4️⃣ Delivery & Order Tracking

• Once completed, we will provide product images and arrange shipping.
• After dispatch, you will receive a tracking number to monitor your shipment.

📌 Note: Custom orders are non-refundable and non-exchangeable. Please review all details carefully before placing your order.

✓ 30‑Day Return Policy – You may return or exchange items within 30 days of delivery, provided they are unused and in their original packaging.

💰 Restocking Fee – A 30 % restocking fee is charged on returns where there is no quality issue (e.g. change of mind).

💳 Refunds – Refunds are issued to your original payment method once the returned item has been inspected.

🚚 Return Shipping Costs – Buyers are responsible for return shipping, except in cases of defective or incorrect items.

✘ No Returns on Personalised Items – Custom‑made pieces cannot be returned or exchanged unless they arrive damaged or defective.

↩ Returns & Exchanges

✔ 7-Day Return Policy – You may return or exchange items within 7 days of delivery, as long as they are unused and in original packaging.
💳 Refunds – Refunds are issued to your original payment method once the returned item is inspected.
🚚 Return Shipping Costs – Buyers are responsible for return shipping fees, except in cases of defective or incorrect items.
❌ No Returns on Personalized Items – Custom-made items cannot be returned or exchanged, unless they arrive damaged or defective.

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📌 Important Notes:

• Customized products are non-refundable and non-exchangeable. Please confirm all details before placing an order.
• Discounted items are not eligible for return or exchange unless there is a quality issue.
• Each piece is meticulously photographed and described, but as a handmade item, slight variations may occur. These differences make every handcrafted piece unique and special.

💡 If you have any questions about the return process, feel free to contact us! 😊

📌 Jewelry Care Guide

How to Keep Your 925 Sterling Silver Jewelry Shining

✔ Avoid Water Exposure – Occasional contact is fine, but always dry your jewelry after.
✔ Stay Away from Chlorine – Swimming pools & hot tubs contain harsh chemicals that speed up tarnishing.
✔ Minimize Sweat Contact – Body oils and sweat can accelerate discoloration; rinse & dry after wearing.
✔ Avoid Lotions & Perfumes – Chemicals in skincare products can dull silver over time.
✔ Store Properly – Keep jewelry in a dry, airtight container to prevent oxidation.

💡 Pro Tip: Regularly polish with a soft cloth to maintain its shine!