Return & Exchange Process
↩ Returns & Exchanges
✔ 7-Day Return Policy – You may return or exchange items within 7 days of delivery, as long as they are unused and in original packaging.
💳 Refunds – Refunds are issued to your original payment method once the returned item is inspected.
🚚 Return Shipping Costs – Buyers are responsible for return shipping fees, except in cases of defective or incorrect items.
❌ No Returns on Personalized Items – Custom-made items cannot be returned or exchanged, unless they arrive damaged or defective.
📌 Important Notes:
- Customized products are non-refundable and non-exchangeable. Please confirm all details before placing an order.
- Discounted items are not eligible for return or exchange unless there is a quality issue.
- Each piece is meticulously photographed and described, but as a handmade item, slight variations may occur. These differences make every handcrafted piece unique and special.
💡 If you have any questions about the return process, feel free to contact us! 😊