We offer two options: modifying an existing design or creating a fully custom piece. Whatever you choose, we’re committed to making your vision a reality.

1️⃣ Submit Your Request

• Modify an existing design (size, gemstones, engraving, etc.).
• For a fully custom piece, provide inspiration images or a description.

2️⃣ Confirm & Pay

• We’ll discuss your design and provide a final quote.
• Full payment is required before production begins.

3️⃣ Crafting & Delivery

• Custom pieces take 2-4 weeks to complete.
• You’ll receive updates and final confirmations before shipping.

4️⃣ Receive Your Order

• We’ll send product images before shipping.
• A tracking number will be provided after dispatch.

📌 Note: Custom orders cannot be refunded or exchanged, so please review all details carefully before ordering.

↩ Returns & Exchanges

✔ 7-Day Return Policy – You may return or exchange items within 7 days of delivery, as long as they are unused and in original packaging.
💳 Refunds – Refunds are issued to your original payment method once the returned item is inspected.
🚚 Return Shipping Costs – Buyers are responsible for return shipping fees, except in cases of defective or incorrect items.
❌ No Returns on Personalized Items – Custom-made items cannot be returned or exchanged, unless they arrive damaged or defective.

📌 Important Notes:

• Customized products are non-refundable and non-exchangeable. Please confirm all details before placing an order.
• Discounted items are not eligible for return or exchange unless there is a quality issue.
• Each piece is meticulously photographed and described, but as a handmade item, slight variations may occur. These differences make every handcrafted piece unique and special.

💡 If you have any questions about the return process, feel free to contact us! 😊

📌 Jewelry Care Guide

How to Keep Your 925 Sterling Silver Jewelry Shining

✔ Avoid Water Exposure – Occasional contact is fine, but always dry your jewelry after.
✔ Stay Away from Chlorine – Swimming pools & hot tubs contain harsh chemicals that speed up tarnishing.
✔ Minimize Sweat Contact – Body oils and sweat can accelerate discoloration; rinse & dry after wearing.
✔ Avoid Lotions & Perfumes – Chemicals in skincare products can dull silver over time.
✔ Store Properly – Keep jewelry in a dry, airtight container to prevent oxidation.

💡 Pro Tip: Regularly polish with a soft cloth to maintain its shine!

Ring Size Guide 💍

Find your perfect fit with our easy ring sizing guide!

Method 1: Measure an Existing Ring

📏 What You Need: A ruler & a ring that fits your desired finger.
✅ Steps:

1. Place your ring on a flat surface.
2. Use a ruler to measure the inside diameter (in mm).
3. Compare the measurement with our Ring Size Chart below.
   🖼 Recommended Image: A ring placed on a ruler showing how to measure diameter.

Method 2: Use a String or Paper Strip

📏 What You Need: A string, strip of paper, and a ruler.
✅ Steps:

1. Wrap the string or paper around the base of your finger.
2. Mark where the ends meet.
3. Measure the length in mm, then check the size chart.
   🖼 Recommended Image: A hand wrapping a paper strip around a finger, with a ruler next to it.

Ring Size Chart 📊

Tips for Accurate Measurement

🔹 Measure at the end of the day when fingers are at their largest.
🔹 Don’t pull the string too tight—leave a little space.
🔹 If between sizes, choose the larger size for comfort.